S Series Elevator

Brings peace of mind

Focus on what matters while VIDMIL takes care of your equipment, ensuring smooth and worry-free operation.

Enhances Service Quality

With advanced detection, diagnosis, and instant callouts, issues are identified and resolved quickly, minimizing downtime.

Ensures Full Transparency

Track service requests in real-time and receive detailed progress updates via email or mobile, keeping you informed every step of the way.

Perfect for the following applications

Residential

Office

Retail

Hotel

Healthcare

Transport

S Series Elevator – Revolutionizing Maintenance

Every day, billions of people depend on vertical transport systems in offices, homes, and public spaces. With urbanization accelerating, the need for reliable and efficient mobility solutions is greater than ever. The S Series Elevator is designed to keep cities moving effortlessly. Through breakdown detection, automated technician dispatch, and predictive maintenance, it prevents issues before they arise, ensuring seamless and uninterrupted operation.

Ensuring Peace of Mind

Comprehensive Maintenance, Hassle-Free

Sit back and relax—S Series Elevator provides 24/7 monitoring, ensuring every maintenance detail is expertly managed for seamless performance. Stay informed with real-time updates, giving you complete visibility into everything happening in your building.

Live Monitoring

VIDMIL elevators and escalators link to the cloud, where AI-powered analysis monitors performance. Issues are identified instantly, and preventive maintenance is scheduled to avoid potential failures.

Stay Informed, Always

You can rely on VIDMIL to handle every maintenance detail efficiently, ensuring smooth operation while keeping you fully updated. Whether it's a minor issue or a critical repair, you’ll have complete visibility and peace of mind..

If a breakdown is detected, VIDMIL ensures you are the first to know. With real-time alerts and detailed reports, you’ll always stay informed about your equipment’s status.

VIDMIL Takes Care of All Your Equipment

Across the globe, VIDMIL service engineers and technicians receive real-time alerts for potential issues, enabling proactive maintenance like never before. By addressing problems before they escalate, VIDMIL ensures your equipment operates smoothly, efficiently, and reliably at all times.

Enhancing Service Quality

S Series Elevator Fixes Breakdowns Faster

With automatic detection, real-time diagnosis, and instant callouts, VIDMIL ensures quick and efficient breakdown resolution. Predictive maintenance helps prevent issues before they occur, maximizing uptime and ensuring uninterrupted performance.

Uninterrupted Performance, Zero Hassle

At VIDMIL, we are transforming elevator and escalator maintenance with real-time monitoring and proactive service. Our intelligent detection system spots issues instantly, notifying both you and our service team. If action is needed, our technicians are dispatched immediately to resolve the issue.

Thanks to automated fault detection, our system alerts our service center, and in most cases, a technician is already on-site before you even realize there’s a problem.

Instant Fault Detection

The moment an issue arises, VIDMIL sends real-time data to the cloud, where our system analyzes the problem and notifies both you and our customer service center.

Smart Remote Diagnostics

Our expert call center conducts remote diagnostics, assessing the issue before dispatching a technician.

Rapid Technician Deployment

If required, a technician is automatically dispatched with fault details and a list of necessary spare parts. Using a virtual assistant on their tablet, they efficiently carry out repairs on-site.

Real-Time Repair Updates

Once the issue is resolved, you receive an instant notification, ensuring full transparency and peace of mind.

Next-Level Innovation – Predictive Maintenance

With S Series Elevator, the future is today

By leveraging cloud computing, big data, and machine learning, VIDMIL ensures real-time monitoring of all connected units. Acting as your 24/7 digital partner, it continuously collects and analyzes data on your elevator’s performance, components, and systems.This intelligent system uses advanced algorithms to predict when maintenance is needed, allowing technicians to address potential issues before they cause breakdowns—ensuring maximum uptime and seamless operation.

Complete Transparency at Every Step

Stay in Control: Real-Time Updates

With VIDMIL, you’re always informed about your elevator’s status. Track callouts in real-time and receive instant progress reports via email or mobile—anytime, anywhere so you’re always in the loop.

Instant Access to Vital Information – Anytime, Anywhere

Easily track maintenance reports, performance insights, and equipment usage through the VIDMIL web portal and mobile app, ensuring complete transparency and control at your fingertips.

Discover your portal

Live Callout Tracking

Be the first to know when an issue occurs with your equipment. Receive instant alerts via email or push notifications and track callout progress and unit status in real time from any connected device.

Comprehensive Maintenance Records

Access detailed performance logs and maintenance Client at a glance. The system updates your web portal instantly after maintenance, keeping you fully informed.

Advanced Usage Analytics

Gain valuable insights into equipment performance and usage trends. Generate custom reports and in-depth analysis to optimize operations and keep building owners up to date.